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filler@godaddy.com
Welcome to Cooty Cloth! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or placing an order, you agree to these terms.
This website is operated by MIST Enterprises, the owners of Cooty Cloth. Throughout the site, "we", "us", and "our" refer to Cooty Cloth. These terms apply to all site users, including browsers, customers, and contributors.
You agree to:
We reserve the right to refuse service or cancel orders at any time if we believe a user is violating these terms.
We do our best to accurately display product descriptions, photos, and prices. Because our products are handmade, slight variations may occur — that's part of the charm! Colors may also appear slightly different depending on your screen.
We reserve the right to modify or discontinue products at any time without notice.
All orders are subject to availability and confirmation of payment. We accept major credit cards and other secure payment methods as listed at checkout.
Prices are listed in U.S. dollars and may be subject to sales tax where applicable.
We ship orders promptly and aim to meet all stated timelines, but we cannot be held responsible for shipping delays due to carriers or circumstances beyond our control. You’ll receive tracking information once your order ships.
Because of the personal nature of our products, we typically don’t accept returns. However, if there’s an issue with your order, please contact us within 7 days of delivery and we’ll do our best to make it right.
Custom orders or used items may not be eligible for return.
All content on this website — including images, designs, text, logos, and graphics — is the property of Cooty Cloth and may not be used, copied, or distributed without our written permission.
We are not liable for any damages or losses resulting from the use of our website or products, including but not limited to indirect, incidental, or consequential damages.
Our liability is limited to the purchase price of the product in question.
These terms are governed by the laws of the state of [Insert Your State], without regard to conflict of law principles.
We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with the new effective date.
Questions? Reach out to us anytime:
CootyCloth@yahoo.com
At Cooty Cloth, customer happiness is our priority! Since our products are handmade and often made-to-order, we kindly ask that you read our return and refund policy before making a purchase.
Due to the nature of our product — personal-use, fabric-based items — we do not accept returns or exchanges unless the item arrives damaged or defective.
If there’s an issue with your order (damaged in transit, wrong item received, etc.), please contact us within 7 days of delivery at CootyCloth@yahoo.com with:
We’ll review your request and do our best to resolve it quickly — whether that means a replacement, store credit, or refund.
We are unable to accept returns or offer refunds in the following cases:
If a refund is approved, it will be processed to your original method of payment. Please allow up to 7 business days for the refund to appear, depending on your bank or payment provider.
If we request that an item be sent back to us, we will cover or reimburse return shipping costs only in cases where the item was incorrect or defective.
We’re here to help!
CootyCloth@yahoo.com
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